Customer Service

2023-07-03T18:03:31-04:00

Course : Customer Service Course material language : English & Spanish Instruction language : English, Papiamento & Spanish Duration of Course : 13 weeks Hours : 7 PM – 9:15 PM Teacher : J.Erasmus Registration fee : Awg 50,- Cost : Awg 250,- Content outline Topics - Course Customer Service: • What is customer service Internal and external service • How your attitude affects customer service • Identify your customers’ needs • Use outstanding customer service to generate return business • Build good will through in-person customer service • Provide outstanding customer service over the phone • Connect with customers through [...]

Customer Service2023-07-03T18:03:31-04:00

Human Resource

2024-01-17T14:45:03-04:00

Course : Human Resource Course material language : English & Spanish Instruction language : English, Papiamento and Spanish Duration of Course : 13 weeks Hours : 7 PM – 9:15 PM Teacher : Jaime Erasmus Registration fee : Awg 50,- Cost : Awg 250,- Content outline Topics - Course Human Resource: • The different aspects of Human Resource Management on your daily responsibilities • Human resources terms and subject matter • Recruit, interview, and retain employees • Follow up with new employees in a structured manner • Be an advocate for your employees’ health and safety • Provide accurate, actionable feedback [...]

Human Resource2024-01-17T14:45:03-04:00

Office Skills

2023-07-03T18:02:46-04:00

Course : Office Skills Course material language : English & Spanish Instruction language : English, Papiamento & Spanish Duration of Course : 13 weeks Hours : 6:30 PM – 9:30 PM Teacher : J.Erasmus Registration fee : Awg 50,- Cost : Awg 250,- Content outline Topics – Course Office Skills: • Administrative support skills • Customer service • Ten tips • What to include in your binder • Office procedures • Managing time • Verbal communication skills • The team of 2 • Human resource today

Office Skills2023-07-03T18:02:46-04:00

Arbeidsrecht in de praktijk

2024-01-17T14:46:28-04:00

Cursus : Arbeidsrecht in de praktijk Cursus taal materiaal : Nederlands Instructie taal : Nederlands & Papiamento Total weken : 10 weken Tijd : 7PM – 9:15 PM Docenten : Enrique E. (Tito) de Cuba Registratie kost : Awg 50,- Kost : Awg 350,- Inhoudsoverzicht onderwerpen - Cursus Arbeidsrecht in de Praktijk: • Aanstelling • Aandachtspunten • Inschrijving van arbeidskrachten • Inleiding in het recht • Arbeidsrecht • Kenmerken van de arbeidsovereenkomst • Bronnen van arbeidsrecht • Plichten van de werkgever • Beginselen van Goed Werkgeverschap • Plichten van de werknemer • De individuele arbeidsovereenkomst • Proeftijd • Ontbindende voorwaarde • [...]

Arbeidsrecht in de praktijk2024-01-17T14:46:28-04:00

Supervisory Management 2

2023-11-30T09:20:44-04:00

Course : Supervisory Management 2 Course material language : English Instruction language : English, Papiamento & Spanish Duration of Course : 13 weeks Hours : 7 PM – 9:15 PM Teacher : E. Mohammed Registration fee : Awg 50,- Cost : Awg 250,- Content outline Topics - Course Supervisory Management 2: Understand Financial management/ Budgeting Problem solving process, techniques used by supervisors – For Customers and employees Understand the labor law of Aruba/ BW2 Setting standards and SMART Goals Plan strategic objectives with the vision and expectations of the organization and recognize the needs How to build a successful team

Supervisory Management 22023-11-30T09:20:44-04:00

Papiamento 2

2022-09-15T11:30:14-04:00

Curso : Papiamento 2 Lesmaterial : ta na Papiamento, Splicacion: lo por traduci locual no ta compronde na Spaño, hulandes & Ingles) Orario : 7 PM – 9:15 PM Duracion : 13 siman Docente : L.Paris Inscripcion : Awg 50,- Costo : Awg 200,- E curso di Papiamento 2 lo cubri topico nan manera: Durante di e curso Papiamento pa Principiante 2, e cursista lo siña e mas di nos dushi isla Aruba y tambe un tiki mas di e reglanan di gramatica y ortografia. Nos lo trata entre otro: • Nos Pais Aruba • Nos Himno y Nos Escudo - [...]

Papiamento 22022-09-15T11:30:14-04:00

Papiamento 1

2022-09-15T11:29:50-04:00

Curso : Papiamento 1 Lesmaterial : Papiamento, Splicacion: lo por traduci locual no ta compronde na Spaño, hulandes & Ingles) Orario : 7 PM – 9:15 PM Duracion : 13 siman Docente : L. Paris Inscripcion : Awg 50,- Costo : Awg 200,- E curso di Papiamento 1 lo cubri topico nan manera: • Forma pa saluda • Particula di tempo • Alfabet • Pronomber personal • Pronomber posesivo • Verbo • Articulo Defini y Indefini • Con pa traha frase simple • Ora, Dia y Lunanan di Aña • Plural • Numeral • Examen y presentacion

Papiamento 12022-09-15T11:29:50-04:00

English Level A2 Elementary

2022-09-15T11:29:25-04:00

Course : English Level A2 Elementary Course material language : English Instruction language : English, Papiamento & Spanish Duration of Course : 13 weeks Hours : 7 PM – 9:15 PM Teacher : E. Filiciana Registration fee : Awg 50,- Cost : Awg 200,- English Level A2 (Elementary) focuses on the following: Communication: • Asking for and giving directions • Making requests (e.g. at a restaurant) • Describing jobs and places • Listening to news clips Vocabulary: • Family and friends • Personality and feelings • Jobs • Weather • Transport and travel • Daily and free-time activities Grammar: • Questions [...]

English Level A2 Elementary2022-09-15T11:29:25-04:00

Nederlands Beginners 2

2022-09-15T11:28:29-04:00

Cursus : Nederlands Beginners 2 Cursus taal materiaal : Nederlands Instructie taal : Nederlands & Papiamento Total weken : 13 weken Tijd : 7PM – 9:15 PM Docenten : Debra Boekhoudt & Mariela Maduro Registratie kost : Awg 50,- Kost : Awg 200,- Inhoudsoverzicht onderwerpen - Cursus Nederlands Beginners 1: • schrijfvaardigheid: spelling, gramatica, gebruik woordenboek • leesvaardigheid: tekstbegrip/ analyse • stellen: opstel een verhaal kunnen schrijven • samenvatting: een tekst korter formuleren • presenteren: spreekbeurt

Nederlands Beginners 22022-09-15T11:28:29-04:00

Nederlands Beginners 1

2024-01-18T08:57:11-04:00

Cursus : Nederlands Beginners 1 Cursus taal materiaal : Nederlands Instructie taal : Nederlands & Papiamento Total weken : 13 weken Tijd : 7 PM – 9:15 PM Docenten : Debra Boekhoudt & Mariela Maduro Registratie kost : Awg 50,- Kost : Awg 200,- Inhoudsoverzicht onderwerpen - Cursus Nederlands Beginners 1: • kennis van klanken • medeklinkers en klinkers • woordenschat uitbreiden • korte zinnen maken en goed formuleren • lezen en conversatie • klok lezen, cijfers, getallen • namen van dagen en maanden • juist benoemen van kleuren, dieren, groenten, vruchten • verschillende manieren/vormen van begroeten • verschillende manier/vormen van [...]

Nederlands Beginners 12024-01-18T08:57:11-04:00