Customer Service
EPEAruba2023-07-03T18:03:31-04:00Course : Customer Service Course material language : English & Spanish Instruction language : English, Papiamento & Spanish Duration of Course : 13 weeks Hours : 7 PM – 9:15 PM Teacher : J.Erasmus Registration fee : Awg 50,- Cost : Awg 250,- Content outline Topics - Course Customer Service: • What is customer service Internal and external service • How your attitude affects customer service • Identify your customers’ needs • Use outstanding customer service to generate return business • Build good will through in-person customer service • Provide outstanding customer service over the phone • Connect with customers through [...]