Curso : Basiskennis Calculatie Lesmaterial : Hulandes, Splicacion na Papiamento Orario : 6:30 PM – 9:30 PM Duracion : 14 siman Docente : K. De Jong Material : Calculator (Fx functie) Inscripcion : Awg 50,- Costo : Awg 250,- E curso di BKC lo cubri topico nan manera : Importacion y exportacion di productonan Placa stranhero Diferente clase di costonan Kostprijs di un producto Ganashi / perdidad di un negoshi ‘Break-even point’ di un negoshi Daño cu un candela por ocaciona na un negoshi y mas topiconan Exam

Course : Event Management Course material language : English Instruction language : English & Papiamento Duration of Course : 10 weeks Hours : 7 PM – 9:15 PM Teacher : I. Laclé Registration fee : Awg 50,- Cost : Awg 200,- Content outline Topics - Course Event Management: Introduction to Event Management - Siña ki tipo di events tin y den cada sector Event Planning and Design - Siña con pa brainstorm pa un evento y pensa riba budget. Event Marketing and Promotion - Siña con pa mercadea un evento. Event Logistics and Operations -  Siña con pa kies vendors y [...]

Course : Customer Service Course material language : English & Spanish Instruction language : English, Papiamento & Spanish Duration of Course : 13 weeks Hours : 7 PM – 9:15 PM Teacher : J.Erasmus Registration fee : Awg 50,- Cost : Awg 250,- Content outline Topics - Course Customer Service: • What is customer service Internal and external service • How your attitude affects customer service • Identify your customers’ needs • Use outstanding customer service to generate return business • Build good will through in-person customer service • Provide outstanding customer service over the phone • Connect with customers through [...]

Course : Human Resource Course material language : English & Spanish Instruction language : English, Papiamento and Spanish Duration of Course : 13 weeks Hours : 7 PM – 9:15 PM Teacher : Jaime Erasmus Registration fee : Awg 50,- Cost : Awg 250,- Content outline Topics - Course Human Resource: • The different aspects of Human Resource Management on your daily responsibilities • Human resources terms and subject matter • Recruit, interview, and retain employees • Follow up with new employees in a structured manner • Be an advocate for your employees’ health and safety • Provide accurate, actionable feedback [...]

Course : Office Skills Course material language : English & Spanish Instruction language : English, Papiamento & Spanish Duration of Course : 13 weeks Hours : 6:30 PM – 9:30 PM Teacher : J.Erasmus Registration fee : Awg 50,- Cost : Awg 250,- Content outline Topics – Course Office Skills: • Administrative support skills • Customer service • Ten tips • What to include in your binder • Office procedures • Managing time • Verbal communication skills • The team of 2 • Human resource today

Course : Supervisory Management 2 Course material language : English Instruction language : English, Papiamento & Spanish Duration of Course : 13 weeks Hours : 7 PM – 9:15 PM Teacher : E. Mohammed Registration fee : Awg 50,- Cost : Awg 250,- Content outline Topics - Course Supervisory Management 2: Understand Financial management/ Budgeting Problem solving process, techniques used by supervisors – For Customers and employees Understand the labor law of Aruba/ BW2 Setting standards and SMART Goals Plan strategic objectives with the vision and expectations of the organization and recognize the needs How to build a successful team